When do I have to sign up by?

Each month you must sign up before the 30th of that month to receive the next months [reads] box. For example you must sign up by January 30th to receive the February [reads] box.

When will I get my first box?

[reads] boxes are shipped out the first week of the month, it's safe to say that you'll receive your package between the 1st - 7th of the month! 

When does my card get charged?

If you are subscribing monthly to [reads] your card gets charged on the 26th of the month. If you are just purchasing one time your card will be charged at the time of purchase.

Where does [reads] ship?

[reads] ships to all addresses in the USA. We're working on growing into international shipping to expand our capacity to accommodate global readers.

How will I know if I will like [reads]?

We are focused on human curation, rather than computer algorithms. If you have an open mind we are excited to surprise you with reads that might not be something you would normally pick up off the shelves, but are relevent, insightful and beautifully designed. Each month is a thoughtful selection from our curators personal libraries. We have asked them to curate books they think that anyone excited to discover something new can get something out of.

What will my [reads] box look like?

Simply put, each [reads] experience contains 2 books, generally 1 more visual and 1 for digestable reading. Each book has a library card inside the front cover of the book to pass it along if you think a friend might enjoy it. We also put surprises in for our subscribers each month, for example zines, posters, extra books + tote bags.

What kinds of books does [reads] include in the subscriptions?

[reads] delivers two curated books once a month. We switch up the curator every month, giving you a taste of the best libraries around. The [reads] experience is the solution to being surrounded by books and building a home or studio library. Centered on discovery, our [reads] delivery is made up of a broad spectrum of books, spanning various genres, times periods, publishers and authors. Not all may be familiar but all will be worthy of multiple reads and sharing your [reads] library with friends.

[reads] features a wide variety of great books. We focus on highlighting new authors, essential releases from authors you may have never heard of, as well as a healthy dose of must-have books that deserve to be revisited.

Our team is constantly reading new books and looking for books that are complete works of art from start to finish. We search for books that are worthy of taking up precious space on your bookshelves. We believe that peoples shelves are very representative of who they are as a person.

Who is [reads] for?

The [reads] customer is someone who is curious about expanding beyond their own personal interests and tastes. Our [reads] boxes are not custom tailored, we curate the experience for you so we understand that [reads] might not be for everyone. We believe that a [reads] customer is the parent who wants to get their kid off the iPad, who wants to raise children who can have conversations and who are curious about learning more. The [reads] customer is also young children who want more from their books than climbing reading levels at school. The [reads] customer is also creatives—there is no age limit to being creative. We believe that our [reads] customers understand the overstimulated world we live in and see curation as an important tool in finding the best.

Where is the [reads] store?

We're an online platform, so we do not have a brick and mortar retail location. If you live in NYC you're welcome to stop by the [reads] studio, we're real people and we love making new friends. Our studio is located at 244 Canal Street in Chinatown NY 10013—shoot us an email info@reads.delivery and let us know if you'll be stopping by! We also enjoy coffee dates at 1 Oliver coffee nearby, they're our pals with a curated magazine selection known as IMPORT.

Logging into your [reads] account

The [reads] account page is a platform where you can do all things as it relates to your [reads] subscription membership. You can shop the store, update and manage your membership, change your billing, shipping, or payment info, view order history. Everything!

Where do [reads] books come from?

Each month at [reads] we ship you the best books to build your library. To get a [reads] box delivered to your door we work with our curators to select books with exclusive features available only to our [reads] subscribers.

How does [reads] work with their curators?

The [reads] team works closely with the curators to select titles appropriate for building a diverse library. Our curators are sharing their personal library with you each month and we will include special notes from our curators alongside other special surprises to make our packages truly unique and something you won't be able to find anywhere else.

What is [reads] for kids?

We don't want a world filled with kids on their iPads. For kids [reads] we have two options to select from. We want to curate a reading experience for new parents to read to their kids 0–4 years old and the second is an experience to help grow an avid reader and provide books for little readers ages 5–9.

Do you accept orders by phone, email or in person?

We only accept orders through our website to ensure you can quickly, easily and accurately place an order for a [reads] box. You should always feel free to email us at info@reads.delivery for any questions that you may have. You can text or call us too: Rachael's cell is 315 854 0749 and Emma's cell is 347 781 2509.

Can I pick the books in the [reads] box?

The [reads] product is curation and discovery. It's our job to research and find the interesting and quality [reads] and deliver to you. Our boxes ensure a diverse range of books that are unisex and designed to surprise you.

What is your return policy?

We are not accepting returns right now. If you are not happy with the [reads] experience you can pause or cancel your subscription at anytime, or contact us and we'll help you out. We put good old library cards in every [reads] book to encourage sharing and swapping books in the case you already have one of the books we've sent you. We are working on a program called, recycled [reads] where we will help you to donate books.

What if I already have the book?

[reads] is designed as a shared experience based around sharing conversations and books with friends. As a team we are doing our best to give you an unforgettable experience full of exclusive surprises, so even if you have the book we are hoping you will enjoy the personal notes and library cards inside. You are also welcome to pass it along to a friend or email us, we're working on our recycled [reads] program so that you can ship books to a good home for free.

Is shipping included?

No, shipping is an additional fee to the subscription.

Can I cancel?

We get it life gets crazy and sometimes getting something every month is just too much. Don't worry we've got your back—you can pause [reads] at anytime and we will welcome you back when you're ready.